Privacy Policy – Event Ticket Services LLC
April 1, 2018
Protecting the privacy of your personal information is important to Event Ticket Services, LLC (the “Company”). To ensure that your personal information is maintained securely and privately, we have developed the following Privacy Policy. This Privacy Policy describes the type of information that we collect from you and the Company’s practices with respect to the gathering and disseminating of information about, and to you. This Privacy Policy was established within the context, and applies to the use, of our Website and the services, features, content or applications offered by the Company. Our Privacy Policy is applicable to not only the use of the website, but also all interactions between you and the Company, as there is the possibility that during such interaction, we may acquire your personal information.
How And When Does the Company Collect Non-Public Personal Information? In the course of selling tickets we may collect and maintain certain nonpublic personal information that will help us to more efficiently perform various transactions. In addition, we may be required to share your personal information with certain entertainment organizations and venues (an “Event Host”) as part of our contractual relationship with them. We do not collect personal information (such as names, addresses, phone numbers, email addresses or credit card numbers) about you except when you specifically provide such information on a voluntary basis, or as necessary to perform various transactions. Some examples of personal information collected during your utilization of our services are your first and last name, address, birth date and email address. The following list is illustrative of some types of personal information collected, however it is not meant to be exhaustive:
Your personal information may be collected as you:
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- Purchase tickets or admission to an event or venue
- Sign-up or subscribe for products or services that we may periodically make available
- Participate in special promotions
How And When Does the Company Use Non-Public Personal Information? The Company may utilize your personal information in several discrete ways, including, but not limited to, any of the following: (i) If you are purchasing tickets or admission to an event or venue, the Company utilizes your personal information to complete the purchase transaction and to communicate with you about your ticket order, ticket delivery or other inquiry; (ii) Whenever you purchase tickets or admission to an event or venue, we may be required to share your personal information with a third party credit card processor to facilitate completion of your transaction. The credit card processor may share the same information with your credit card issuer for the issuer’s use in connection with gathering data related to use of their cards, rewards programs or other purposes. Company is not liable nor exercises control over any of the interactions between credit card processors, issuers, or the like. You are urged to read and become familiar with the privacy policies governing the use of your credit cards; (iii) When you purchase a ticket or admission to an event or venue, we may be contractually required to pass your personal information to the Event Host so that they may communicate with you about the event you are going to attend. Under those circumstances, we cannot offer you the option to opt-out from having your information passed to the Event Host, and Company shall not liable for the use of your personal information by the Event Host.
Event Hosts are not subject to the provisions of this Privacy Policy, which means that they may use your personal information for purposes other than contacting you about the event you are going to attend. The Company has no control over the use of your personal information by any Event Host and you agree that we are not liable for any use of your personal information by an Event Host. If you have special preferences concerning use of your personal information by an Event Host, you must communicate those preferences directly to them.
When you visit our website, we may also gather certain information about the use of your computer that we aggregate with similar information collected from other visitor’s computers, which we use for statistical and other purposes. Third-party advertising companies utilize our website to display ads of their choosing. These companies may use information (not including your name, address email address or telephone number) about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, you can visit http://www.networkadvertising.org/managing/opt_out.asp. You should note that when you leave this Site, whether via a link provided by us or otherwise, you may enter a site owned and controlled by a third party (“Third Party Sites”). Accordingly, this policy does not apply to any information that you share on Third Party Sites. Before disclosing information, you should verify that you know the identity of the party to whom you are making a disclosure and the privacy policy that applies to the treatment of your information. We may occasionally contact you, typically by email, to notify you of information that might affect your event experience, cancellations, or errors in your order. Additionally, we may contact you regarding offerings of future events, products, or services that may be of interest to you. If you are not interested in receiving email notices or advertisement from us, you can unsubscribe at any time. In certain instances, you may consent to share personal information via an “opt-in” or “opt-out” mechanism. Upon receiving your consent via such mechanism, Company may disclose your personal information to third parties. Company shall have the right to share personal information to trusted third parties or agents who assist us in operating our Site, conducting our business, or the provision of the Services to you. These third parties or agents may use your personal information only to the extent necessary to perform the services they provide to Company, and are required to provide a comparable level of protection and confidentiality of your personal information. Company may release your information if, at our sole discretion, we believe the release of your personal information is necessary to (a) comply with a legal obligation such as a court order or subpoena, (b) protect and defend the rights or property of Company, (c) protect and defend the rights, property or safety of others, or (d) to protect against legal liability. Additionally, your personal information may be shared in the event of a business transfer.
How Long Is Your Personal Information Retained? Company may retain your personal information for as long as Company deems necessary
Data Quality and Security Statement: Company may take commercially reasonably security measures to protect your personal information against unauthorized access to, unauthorized alteration, and disclosure of data. We may use data security systems to encrypt your personal and financial information to reduce the risk of loss, misuse, and alteration of your information, or that your information will be obtained by unauthorized persons. However, because of the increasing sophistication of computer hackers and others who would seek to invade our computer systems for the purpose of stealing information, damaging our systems or denying our systems’ ability to operate effectively to safeguard personal and financial information as intended, we make no promises as to the security of personal or financial information in our possession or the impenetrability of our computer systems under unusual circumstances or our computer system’s resilience to future sophisticated attacks. Company also, cannot safeguard any data stored on your own personal computer, or any public computer upon which you might elect to access this Site.
When Might Information Be Disclosed As A Matter Of Law? We may disclose non-public personal information to unrelated parties in special cases when we have reason to believe that that disclosure is necessary to identify, contact, or bring legal action against a person or persons who may be causing injury to, or interference with, the rights or property of the Company (including our Website), computer users accessing our Website, or any third party. In addition, we may disclose information about individuals who access our Website to law enforcement agencies, judicial or government authorities, or to other individuals or entities in response to subpoenas, court orders, or other legal processes.
Links To / From Other Sites: Our Website contains links to other Internet websites which we do not operate and, conversely, other Internet websites may contain links to our Website. We are not aware of and are not responsible for the privacy policies, practices, or content of such other websites. We encourage visitors to read and become familiar with the privacy policies maintained by such other websites.
Information of Minors & Children: We do not target our Website or our products or merchandise for sale on our Website to children, and our Website does not seek to collect contact information from children under the age of 13. However, should we become aware that a child under the age of 13 has provided us with personal information; Company will take the necessary steps to remove such information and terminate the child’s account.
If you are under the age of 13, please do not submit any personal information to our Website, or ask us to email you. If you are under the age of 18, you should get permission from a parent or guardian before you email our Website, contact our Website, attempt to use our Website, submit information to our Website, or ask us to email you.
California Privacy Rights California Civil Code Section 1798.83 permits our visitors who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please go to urmsupport.com or write us:
Event Ticket Services LLC
16192 Coastal Highway
Lewes, Delaware 19958 USA
Terms of Use Please also refer to our Terms Of Use to view the terms and conditions governing the use of the Company’s Services.
Changes to Privacy Policy. Company reserves the right to change this Privacy Policy from time to time. The most current version of the policy will govern our use of your personal information. In the event that Company, at its sole discretion, determines that updates to the Privacy Policy constitute a material change, we may inform you of such changes in a notice published via the Services or send an email to the email address associated with your account. Notwithstanding the foregoing, Company is under no obligation to notify a User regarding changes to this policy, and thus Users should periodically visit this page to review the then current Policy to which you are bound.
Questions. If you have any questions about the information that we collect on this site, your privacy or our security measures, please contact us at:
WEB: urmsupport.com
Event Ticket Services LLC
16192 Coastal Highway
Lewes, Delaware 19958 USA